Hotel Mulberry

I was very happy to return to the Mulberry. As with my previous visits, I was made to feel extremely welcome by the friendly and professional staff. As always, the room is perfectly clean with an extremely comfortable and large bed, perfect for resting after a long trek! The room came with a balcony with a nice view which was a very pleasant place to sit. There is a very well equipped gym on the ninth floor which I used regularly and found to be very quiet. They make a real effort here, you are welcomed with a nice cool drink and I even received fruit and snacks to my room. I have stayed in various hotels in Kathmandu and this will always be my first choice.

This hotel was way beyond my expectations. I had booked this hotel for my parents stay in Kathmandu for two days before their flight home. The room was superb, spacey, clean and well maintained. My parents were super happy with their accommodation. The staff were so helpful and cared for my parents well, from the manager to the service staff. They even arranged transport to the airport as they had a late night flight from Kathmandu. I cant thank them enough, customer service at its best and hotel is top class compared to the others in the area.

This hotel was wonderful, very comfortable and very clean. The rooftop bar with the pool was very nice to lounge in for drinks and chilling. The staff were fantastic, they couldn’t do enough. You even get an extra room service call early evening to see if you need extra towels, toiletries or water which is above and beyond. They helped me book a taxi to and from Nargakot. The location was close enough to the bustle of Thamel but in a quiet location which made it feel like an oasis of calm. Breakfast had a good selection particularly the omelette station and the juice shots and yoghurt. As a solo female traveller I felt very safe and comfortable.

The staff at the main restaurant was excellent. Two young men in particular made extra efforts to be friendly and helpful: Swarinam and Rhosan. The room and bathroom were clean, everything worked except the TV, but I rarely watch TV so wasn't a problem for me. The shuttle to the airport when I was leaving was prompt and courteous. The rooftop deck with pool looked pleasant if you like the sun (too warm for this fat old man!).

We stayed at the hotel Mulberry for 8 days-long enough to rate it appropriately. And I can use only superlatives to evaluate top-notch service the hotel staff provided. The location is central, yet far from hustle and bustle of this vibrant and chaotic city. The freshness of products at breakfast was amazing and besides, the Kimbo restaurant enabled us to have dinner at the property and thus avoid eating out, which might be an issue of concern in a city like Kathmandu. The hotel definitely deserves to be ranked as a five-star one.